Shipping & Returns


  • Please note: To guarantee delivery before Christmas Day, you must order by December 16, 2017 on our standard Flat Rate or Free Shipping option. After December 16, any orders must choose an express shipping option to meet the deadline.
  • We are proud to offer Free Shipping on all orders over $89!
  • All other orders will qualify for Flat Rate Shipping of $8.00
  • Typical delivery speed for Flat Rate or Free Shipping is 3-5 business days.
  • To guarantee earlier arrival, we offer UPS 3 Day Select and UPS 2 Day Shipping as well.
  • Please note that our primary carrier UPS will not deliver to P.O. Boxes.


  • Merchandise may be returned or exchanged for another item within 30 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags, including any hangtags, attached.
  • All footwear returns must include the original shoebox in its original condition, without postal labels.
  • A restocking fee of $10 may apply to items returned or exchanged due to buyer's remorse.
  • Additionally, Mountain Outfitters may pass through the cost of shipping in the case of a buyer's refusal of delivery.
  • Items placed on Clearance (more than 15% Off original price) may only be returned for a store credit or exchange.
  • Returns or Exchanges should be addressed to:

Mountain Outfitters 

Attn: Returns/Exchanges

903 W. Main St. 

Monteagle, TN 37356

Free Shipping

For Orders Above $89

No Hassle Returns

Within 30 Days

Customer Satisfaction

Over 10,000 customers



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